Booking a vehicle into our workshop - normally we can look at your vehicle the same or next working day depending on the particular fault you are having,
This is the most common question we get asked and it is almost impossible to answer. We all want to know how much something is going to cost before we commit ourselves but when you have an electrical fault which needs diagnosing and rectifying it seems impossible to quote. Well here we have found a solution that seems to give a little peace of mind to our clients and it is simply that we spend only one hour on the vehicle and report back our findings thus only costing one hours’ labour and in many cases we can have the problem rectified. If not the findings are reported and a price can then be discussed and agreed, in some cases the customer may not wish to proceed and the only cost will be one hour labour.
We have three different diagnostic tools in our workshop and normally can service most electrical systems; we can simply turn off service lights and engine lights or run on board diagnostics to see various values. The main problem that we are up against is that diagnostic equipment is only another very expensive tool and not a cure and this is where the problem is as each car may need a good hour's work; checking values etc and running tests on various circuits that have been flagged up by the tool, normally we would charge one hours labour to carry out this kind of test and then report back our findings.
If you would like more information please do not hesitate to get in touch by giving us a call. You can also send us an email outlining your enquiry and we will get back to you as soon as we possibly can.